Privacy Policy & GDPR Compliance

Last updated: 12 January 2026

Our Commitment to Privacy

Think Platinum is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and UK data protection laws.

Information We Collect

Contact Forms

When you submit an enquiry through our website, we collect:

  • Your name
  • Email address
  • Company name (optional)
  • Message content

Website Analytics

We may use analytics tools to understand how visitors interact with our website. This helps us improve our services and user experience. Any analytics are anonymised and do not identify individual users.

Cookies

This website uses minimal essential cookies to function properly. We do not use advertising or tracking cookies. See our Cookie Policy below for more details.

How We Use Your Information

We use your personal information solely for the following purposes:

  • To respond to your enquiries and provide information about our services
  • To communicate with you about potential projects or opportunities
  • To improve our website and services based on usage patterns
  • To comply with legal obligations

We will never sell, rent, or share your personal information with third parties for marketing purposes.

Legal Basis for Processing

Under GDPR, we process your personal data based on:

  • Consent: When you submit a form, you consent to us processing your information
  • Legitimate Interests: To respond to your enquiries and provide our services
  • Contract: When necessary for the performance of a contract with you

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you

Right to Rectification

Request correction of inaccurate personal data

Right to Erasure

Request deletion of your personal data

Right to Data Portability

Request transfer of your data to another service

Right to Object

Object to processing of your personal data

Right to Withdraw Consent

Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at enquiries@thinkplatinum.com

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes:

  • SSL/TLS encryption for data transmission
  • Secure storage of personal information
  • Limited access to personal data on a need-to-know basis
  • Regular security assessments and updates

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for 2 years unless you request earlier deletion.

Cookie Policy

This website uses minimal cookies to function properly:

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off:

  • Session management
  • Security features
  • Form submission handling

We do not use advertising, tracking, or non-essential cookies on this website.

Third-Party Services

Our contact form uses Formspree to process submissions securely. When you submit a form, your data is transmitted securely to our email address. Formspree's privacy policy applies to this processing.

We do not share your information with any other third-party services for marketing or analytics purposes.

International Data Transfers

Your personal data is primarily processed and stored within the UK and European Economic Area (EEA). Any transfers outside these regions are conducted in compliance with GDPR requirements and appropriate safeguards.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the "Last updated" date at the top of this page.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Have Questions?

If you have any concerns about how we handle your data, please don't hesitate to reach out.